How this course works
- Open the lesson below and watch the video. Videos must be watched at least 90% to be considered complete.
- Most courses require a Q&A at the end. This course ends with a short quiz: score 66% or higher to pass (you can miss one question on a 3-question quiz). You have 2 attempts; if you do not pass in 2 attempts, rewatch the video to unlock 2 more.
- There may be a quiz at the end, so it is best practice to watch in full screen.
- Your certificate is available for download from this page as soon as you finish.
HIPAA privacy and professional phone skills for the chiropractic front desk. Covers what patient information can and cannot be shared, and how to handle calls professionally from greeting to wrap-up. Instructor: Erin Jacobs Stagner. 1 CE hour.
Course Content
HIPAA & Phone Etiquette
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CA – HIPAA & Phone Etiquette Quiz
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