Non-compliance in healthcare can have very serious, and sometimes devastating, consequences. There has been an increase in auditors and investigators disguising themselves as new patients in chiropractic offices across the country, and every conversation, starting with “How much does it cost to see the doctor?”, is now under scrutiny. In this fast-paced recorded training session, Kristi Hudson, CPCO takes attendees through sticky scenarios encountered in practice every day, with tips and scripts for effective, compliant financial conversations. 1 CE hour.